Return & Refund Policy

Return & Refund Policy

We want you to love your skincare routine. If you're not completely satisfied with your purchase, we offer a simple and hassle-free return process.

Return Conditions:

  • Items must be returned within 14 days of delivery.

  • Products must be unused, unopened, and in original packaging.

  • Proof of purchase (order confirmation or receipt) is required.

How to Request a Return:

To initiate a return, please contact us at [your support email] with your order number and reason for return. Our team will guide you through the next steps.

Refund Process:

  • Once your return is received and inspected, we will notify you of the approval or rejection.

  • If approved, your refund will be processed to your original payment method within 5–7 business days.

  • Shipping costs (if any) are non-refundable unless the return is due to a damaged or incorrect item.

Damaged or Incorrect Items:

If your order arrives damaged or you receive the wrong product, please contact us within 48 hours of delivery with photos of the issue—we’ll make it right!